Outdoor group training
Outdoor group training

What is your cancellation policy?

With a range of different services, we have separate cancellation policies and fees. Please view our full T&Cs to understand what policies may apply to you.

Briefly, any cancellation with less than 24 hours notice will incur the full fee for personal/private training. Exercise physiology cancellations within 24 hours incur a fee of 50% of the cost of the session (no rebates allowable). Cancellations for classes with less than 1 hours notice will be charged at the full price of the class (monthly membership/contract holders can cancel free).

Cancellations that occur with more than 24 hours notice for exercise physiology, personal or private training will not involve any charges. Classes cancelled with more than 1 hours notice will not involve any charge.

Please review the full T&Cs and cancellation policies attached.

Fitness Keeper – Terms and Conditions – Cancellation Policy 2017 (v10)