You must complete our pre-exercise history and consent form prior to starting with us – click to complete.
FAQ Category: Other
9 posts
You will need a link to your “meeting”. A meeting is a PT session, or class. See above for meeting links. Login to Zoom a few minutes prior to the session/class to ensure that your device is working Double tap the trainer screen to enlarge your view of them (instead of your own […]
Saturday 8-8:45am with Steph, meeting ID: 731 917 282 or click here TRAINER DETAILS You can contact your trainer if you’re having trouble: Steph: 0419 391 302 or steph@fitnesskeeper.com.au ZOOM HELP: https://zoom.us/resources
Fitness Keeper is currently in the process of changing to a new booking platform. Previous Mindbody accounts will no longer work. We will update you once we have transitioned to a new software. To book/cancel and pay, please contact us enquiries@fitnesskeeper.com.au – currently we are accepting cash and bank transfer […]
With a range of different services, we have separate cancellation policies and fees. Please view our full T&Cs to understand what policies may apply to you. Briefly, any cancellation with less than 24 hours notice will incur the full fee for personal/private training. Exercise physiology cancellations within 24 hours incur […]
We are currently transitioning to a new booking software. Please email us to book/cancel in the meantime.
Until we have transitioned to our new booking software, please contact us via email enquiries@fitnesskeeper.com.au if you need to book or cancel. If you are cancelling within 24 hours and you do not pre-pay for sessions, you will need to contact your trainer to cancel your session. Your trainers contact […]
For outdoor sessions, we train rain, hail or shine! If it is raining heavily, we will try to keep you undercover – however some ovals do not have undercover facilities and in these instances we will just have to get wet. If the weather is particularly dangerous (i.e. lightning storms, […]