Class cancellation policy changes (classes only)

Q: Class cancellation policy changes (classes only)

We are temporarily changing our policy for classes (this does not include personal training) . You must now book in or cancel out of a class at least 2 hours before class starts. Fitness Keeper may cancel or reschedule a class if there are only 2 people booked in. You will not be charged for the session in this case. This is effective from Monday 23 March 2020. Until we have transitioned to our new booking software, please contact us via email enquiries@fitnesskeeper.com.au if you need to book or cancel.

Question

fk_admin · Accepted Answer

We are temporarily changing our policy for classes (this does not include personal training).

You must now book in or cancel out of a class at least 2 hours before class starts.
Fitness Keeper may cancel or reschedule a class if there are only 2 people booked in. You will not be charged for the session in this case.

This is effective from Monday 23 March 2020. Until we have transitioned to our new booking software, please contact us via email enquiries@fitnesskeeper.com.au if you need to book or cancel.