App problems

BEARWITHUS

There are two different Apps (below) that you can use with Fitness Keeper, both available via the iTunes Stores & the Google Play Store.

FK app iconThe Fitness Keeper App

 

mindbodyappconsumerThe Mindbody App

 

We prefer you use the Fitness Keeper App, as it is tailored specifically for “Fitness Keepers”! However, you’re welcome to use whichever works best for you!

Current issues:

  • At the moment, The Fitness Keeper App is experiencing problems with purchasing items. When you go to finalise your purchase, the app is crashing. The app development team is trying to resolve this problem, but in the meantime you can contact us at Fitness Keeper, go onto the website (fitnesskeeeper.com.au) or make a purchase via your trainer.
  • The Mindbody App is experiencing issues with cancelling sessions currently. You can either use the Fitness Keeper app or log into the website version to cancel a session. Alternatively, please contact your trainer to let them know.

We apologise for any inconvenience caused. Unfortunately these errors are outside our control and we hope they are back properly functioning soon!